RETURNS AND REFUND POLICY
Thank you for shopping at Vevenist.com. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.
Returns
To be eligible for a return, please make sure that:
– Contact Information: Name, email address, phone number.
– The item was purchased in the last 10 days.
– The item is in its original packaging.
– The item isn’t used or damaged.
– You have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to arrange a return, replacement, or refund, depending on the situation.
Exchanges
If you would like to exchange an item for a different one, please contact us to discuss the details. You may be responsible for any price difference, and additional shipping costs may apply.
Contact Us
If you have any questions about our Returns and Refund Policy, please contact us:
– By email: vevenist@gmail.com
– By phone: (254) 300-1565
Changes to this Policy
We reserve the right to update or modify this Returns and Refund Policy at any time. The date of the latest revision will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about our return and refund procedures.
By making a purchase on Vevenist.com, you agree to the terms outlined in this Returns and Refund Policy.
